This policy explains how a Center can cancel their Stayvora Technologies subscription and what happens to their account, data, and any active integrations afterward.
A subscription can be cancelled at any time from the Center Admin panel under Settings → Subscription, or by emailing support@stayvoratech.com from the registered account email. Cancelling stops the next auto-renewal charge — it does not retroactively refund the current billing period (see our Refund Policy for the limited exceptions where a refund does apply).
Customer application records, documents, and transaction history are retained per our Data Retention Policy for the period required by applicable law, even after a subscription is cancelled, so that historical records remain available if legally required. A Center may separately request deletion of specific records per our Data Deletion Policy, subject to those same legal retention requirements.
A cancelled account can typically be reactivated by resuming a paid subscription, restoring access to previously stored data, subject to the retention limits described above. Reactivation after an extended period of inactivity may require re-verification of Center KYC details per our KYC Policy.