Legal & Compliance Center

Every policy governing the Stayvora Technologies platform — privacy, payments, data handling, and government API compliance — in one place.

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Core Legal
Privacy Policy
How we collect, use, and protect data across the platform.
v1.0Updated 07 August 2026
Terms of Service
The terms governing use of the Stayvora Technologies platform.
v1.0Updated 07 August 2026
Disclaimer
General disclaimer covering government affiliation, information accuracy, and limitation of liability.
v1.0Updated 30 Jul 2026
Intellectual Property Policy
Platform ownership, Center/customer content, trademarks, and how to raise an infringement claim.
v1.0Updated 30 Jul 2026
Payments & Refunds
Refund Policy
When subscription fees and platform wallet balances are eligible for a refund.
v1.0Updated 30 Jul 2026
Cancellation Policy
How to cancel a Center subscription and what happens to your account and data afterward.
v1.0Updated 30 Jul 2026
Shipping & Delivery Policy
How our digital services are delivered, since Stayvora does not ship any physical goods.
v1.0Updated 30 Jul 2026
Data & Privacy
Cookie Policy
What cookies and local storage we use, and how to manage your cookie preferences.
v1.0Updated 30 Jul 2026
Data Retention Policy
How long different categories of platform data are retained, and why.
v1.0Updated 30 Jul 2026
Data Deletion Policy
How to request deletion of your data, what gets deleted, and what may be retained by law.
v1.0Updated 30 Jul 2026
Customer Consent Policy
How consent is obtained before collecting or submitting personal or Aadhaar-linked data.
v1.0Updated 30 Jul 2026
Third-Party Services Policy
The external providers our platform integrates with, and how their own terms apply.
v1.0Updated 30 Jul 2026
Government & API Compliance
KYC Policy
The Know Your Customer verification carried out when onboarding a Center and its service integrations.
v1.0Updated 30 Jul 2026
API Usage Policy
Terms governing use of APIs the platform integrates with, including government API infrastructure.
v1.0Updated 30 Jul 2026
Digital Service Disclaimer
How our facilitation role differs from direct government service delivery.
v1.0Updated 30 Jul 2026
API Setu Compliance
Consent, purpose limitation, data minimization, secure processing, and user rights for government API data.
v1.0Updated 30 Jul 2026
DigiLocker Compliance
Explicit consent, authentication, document retrieval and verification, and no unauthorized storage.
v1.0Updated 30 Jul 2026
AML & Fraud Prevention Statement
Our role in preventing financial crime, alongside our RBI-regulated payment gateway partners.
v1.0Updated 30 Jul 2026
Trust & Security
Security Policy
Encryption, HTTPS, CSRF/XSS protection, access control, audit logging, and incident response.
v1.0Updated 30 Jul 2026
Accessibility Statement
Our WCAG commitment, keyboard navigation, screen reader support, and responsive design.
v1.0Updated 30 Jul 2026
Responsible Disclosure Policy
How to report a security vulnerability safely, and the safe-harbor protection for good-faith researchers.
v1.0Updated 30 Jul 2026
Acceptable Use Policy
Permitted and prohibited uses of the platform, and the consequences of violating them.
v1.0Updated 30 Jul 2026
Grievance Redressal Policy
How to file a grievance, our Grievance Officer, and resolution timelines under IT Rules 2021.
v1.0Updated 30 Jul 2026

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Marketing
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